Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Account information: Name, email address, phone number when you create an account or submit a contact form
• Preferences: Saved communities, area preferences, and lifestyle interests
• Inquiry data: Information submitted through contact forms and expert inquiry forms
• Usage data: Pages visited, search queries, and interaction patterns collected automatically

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Connect you with vetted real estate experts in your areas of interest
• Personalize your experience and community recommendations
• Send relevant communications about communities, listings, and lifestyle content
• Analyze usage patterns to improve our platform

3. Information Sharing

We do not sell your personal information. We may share your information with:

• Expert network: When you submit an inquiry, your contact information is shared with the relevant real estate professional to facilitate your request
• Service providers: Third-party services that help us operate our platform (hosting, analytics, email delivery)
• Legal compliance: When required by law or to protect our rights

4. Cookies & Tracking

We use cookies and similar tracking technologies to enhance your experience. These include:

• Essential cookies: Required for site functionality (authentication, preferences)
• Analytics cookies: Help us understand how visitors use our site (Google Analytics)
• Marketing cookies: Used to deliver relevant advertising (with your consent)

You can control cookie preferences through your browser settings. Disabling certain cookies may affect site functionality.

5. Data Security

We implement industry-standard security measures to protect your personal information, including encryption in transit (TLS/SSL), secure data storage, and access controls. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time by contacting us.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Export your data in a portable format

To exercise any of these rights, please contact us at privacy@luxury-communities.com.

8. Third-Party Services

Our Site integrates with third-party services including Mapbox (maps) and Repliers (MLS data). Each of these services has its own privacy policy governing how they handle data.

9. Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete that information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last updated” date.

11. Contact Us

For privacy-related questions or concerns, please contact us at privacy@luxury-communities.com.